Sources list for TOC AND TQM FREE ESSAY:

Damodar Y. Golhar, Deshpande, Satish P. Ahire, Sanjay L. "Supervisors role in TQM and non-TQM firms"
Total Quality Management

"Total Quality management Glossary" Retrieved From http://quality.org/TQM-MSI/TQM-glossary.html Accessed on 21 December, 2004
Total Quality Management

Packard, Thomas. TQM and Organizational Development. Retrieved Nov. 11, 2005, from http://www.improve.org/tqm.html
TQM (Total Quality Management)

"TQM." (2004). Retrieved on June 21, 2004 at http://www.tqe.com/tqm.html
Leadership Styles and Change Resistance

Author not known1, (2004). A Simplified TQM Diagnostic Model, Retrieved from http://www.skyenet.net/~leg/tqm.htm on March 28, 2004
Colton's Organizational Re-Design

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